1. Subscription billing
Paid AnyContent plans are recurring subscriptions billed per workspace on a monthly or yearly basis. The amount and interval are shown before checkout. Subscriptions renew automatically unless canceled before the renewal date. Applicable taxes may be added.
2. Canceling a subscription
The workspace billing owner may cancel through AnyContent billing settings and the Stripe customer portal. Unless we say otherwise at cancellation, cancellation takes effect at the end of the current paid billing period. You can continue using paid features through that date, and the workspace will not be charged for the next period.
Deleting content, leaving a workspace, or stopping use of the Service does not by itself cancel a subscription. Complete cancellation through the billing portal or contact us at hello@anysoft.ai.
3. Refund eligibility
Subscription charges are generally non-refundable once a billing period begins, and we do not automatically provide prorated refunds or cash credits for unused time, unused quota, downgrades, or late cancellation. This rule does not limit refund or cancellation rights that cannot be waived under applicable law.
We will refund a verified duplicate charge or charge caused by our billing error. Send the workspace name, invoice date, and a description of the issue to hello@anysoft.ai within 30 days of the charge. Do not send full payment-card details by email.
We may approve other refunds or account credits in our discretion. A discretionary refund in one situation does not create an obligation to provide one in another.
4. Plan changes
When you change a paid plan or billing interval, Stripe shows any immediate charge or credit before confirmation. Upgrades, downgrades, and interval changes may be prorated and may take effect immediately. Credits generated by Stripe are generally applied to the workspace’s account balance or invoice rather than paid out in cash, unless required by law.
5. Failed payments
If a payment fails, we or Stripe may retry the payment and notify the billing contact. Access to paid features may be limited or the subscription may be canceled if payment remains overdue. You remain responsible for valid amounts incurred before cancellation.
6. How refunds are issued
Approved refunds are returned to the original payment method when possible. Processing time depends on Stripe, your bank, and the payment method. Refunds do not include taxes that we are legally unable to return.
7. Contact
For a cancellation or billing question, email hello@anysoft.ai. Contacting us first often resolves billing issues faster and does not waive any rights you may have.